Category: Freaks
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Levelling on Service
Back in the not so glorious days of the outsourced contact centre boom, we all had one objective in our crosshairs. And that was hitting the SLA. There was largely one channel (telephone) and an essential part of service meant that you picked up the call and did so quickly. Failing to pick up would…
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Imposturing
Imposter syndrome. Articles on it are seeping out of every social media orifice. impostor syndrome or im·post·er syn·drome [ im-pos-ter sin-drohm] noun anxiety or self-doubt that results from persistently undervaluing one’s competence and active role in achieving success, while falsely attributing one’s accomplishments to luck or other external forces. (Source: https://www.dictionary.com/browse/impostor-syndrome) According to psychologists, sufferers are…
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Pep Talk
Delighted to see Pep Guardiola flying the flag at Anfield. Yes, Max Frances has been published TWICE. Not just once, but TWICE! TWICE! Always great to see passionate support on the sidelines. Flypaper for Freaks and Freaking Hired! On Amazon Now!
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The Pyramidas Touch
Just when you think the world of recruitment cannot stoop any lower, some determined hacks find a way to thwart your optimism. In Freaking Hired!, I mentioned the commercial methodology of aggregators. The job boards that use bots to scrape job ads to post on their own sites, with subsequent applications proving their concept, which…
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Freaked Out
I’ve been asked about the usage of the term freak and its appropriateness. See, that word appropriate again. How people love to manoeuvre us onto the back foot by raising the spectre of social norms and our purported failings in relation to them. The faint, sweet odour of latent shame is being subtly, but determinedly…
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