About Max

Author of Flypaper for Freaks and Freaking Hired! – exposing charlatans and their ways since, erm, 2019. But, I have been fighting from the inside for a lot longer than that.

So I’ll keep it brief because there is nothing more tedious than a personal profile. Well, that is, apart from one of my books, you might say.

I was born and raised in the UK and after a lengthy and multi-faceted career in the commercial world now work as a business advisor, author, and publisher. 

And I have to say, I’ve been less than impressed about the way this country is going. I mean, not withstanding my own subjects of interest, things seem to be going downhill at a rate of knots. With a strong wind behind it.

So, I decided to set a few things straight and published a book. Unfortunately not on global terrorism, climate change, or Brexit. But on a topic that for many years has driven abject misery and destitution in UK society and beyond.

That’s right – outsourced contact centres. Absolutely shocking places. And so, Flypaper for Freaks was birthed, amid some pain, the odd grunt, and a final push.

My one regret about Flypaper though was the relatively brief chapter on the only other societal cesspit that rivals that of outsourced contact centres.

Yes, you’ve guessed it – Recruitment. I almost felt like I had let them off lightly, which of course in the longer-term would need to be addressed.

And so it came to pass – a follow-up on recruitment practices was required and Freaking Hired! has now hit the shelves.

Let’s hope we can keep some of the central debates alive and, perhaps, even develop them. It may even fuel the third instalment of a Freak trilogy.

  • See You Later, Litigator…

    February 16, 2020 by

    Some borderline freak engaged me in conversation yesterday in order to impart what they held to be an indispensable gem about a bizarre law of the State of Michigan. That will teach me to acquiesce to the promise of a stop’n’chat. The so-called ‘fact’ is both true an untrue. It is said that it is… Read more

  • This Is the Price of Failure, Mr Bond…

    February 14, 2020 by

    I succumbed to the pleasure of a local hostelry at the weekend, incidentally while the Six Nations Rugby was on. Calamitous mistake. Jam-packed full of halfwits who have never played rugby, who don’t understand the rules of rugby, and who use rugby as a misguided vehicle to attain social acceptance. Incorrigible berks. The game is… Read more

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‘Flypaper for Freaks’ and ‘Freaking Hired!’ – contact centre and recruitment charlatans exposed! Find out more at http://www.maxfrances.com

© Max Frances 2020