Tag: Chatbots

• Sky’s the Limit

  

  While COVID might be debilitating ever-increasing numbers of the population, Sky is following up with its own assault on the nation’s mental health, not to mention insulting its intelligence. The TV/Broadband company is now spitting out renewal letters with a twist. Headed, ‘We’re now giving you another 12 months of savings’, it all seems a…

  Max Frances

  Jan 17, 2021

  Business, Complaining, Customer Service, Retail, Society

  Charlatans, Chatbots, Complaints, Contact Center, Contact Centre, Coronavirus, COVID-19, Customer Experience, Customer Satisfaction, Customer Service, Customers, Retail, Sky, Virgin Media