Tag: DWP
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Excuse Me
Back in the day when I was managing services in the world of outsourced contact centres, we used to love disasters. Whether it was a hapless navvy slicing through a communications cable, or a PR disaster that simultaneously sent enquiries through the roof and service crashing through the floor, we high-fived each other into joyful…
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One Hundred and Eight…Eh?
There is something afoot with the number 108. The Government’s preparations for a no-deal Brexit and a contract awarded to Seaborne Freight at Dover? Worth £108m. The coronavirus contact-tracing contract awarded to Serco? Valued at £108m. The PPE contract awarded to Pestfix? Yup, £108m. Somebody even made an Freedom of Information request to the Department…
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