Tag: Money
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Positive Thinking – I Wouldn’t Touch It With a Charge Pole

‘If you think positively, positive things will happen…’. I’ve lost count of the times I’ve heard that over the years. It is certainly what every coach or manager seems to dredge up in order to support whatever motivational strategy they were attempting to set in motion. Check out LinkedIn and see the all the career…
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Seeing Stars

After what feels like a lifetime of banging my head against a brick wall about charlatans who assemble careers from zilch – you know, the ones who flit from role to role, staying just long enough before they get unmasked – there are some shysters who had wholly limboed under the Frances bar of shitbag…
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Service, Please…

Black Friday will shortly have been and gone, so brace yourself for more sales analysis and the inevitable laments about the demise of in-store retail. With a foam finger-sized finger being decisively directed at online. Er, no. Online is just another channel. Now I am no fan of contact centres, but they made the transition…
