Category: Complaining
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P. O.
If you’re seeking an example of an institution that reflects our national decline, take a a trip to your local Post Office counter and try to send a parcel. You’d think that nothing could be simpler, but you’d be wrong. They might have toned down on the non-sequitur, Poundland-style counter upselling, but the commission-bereft battleaxes…
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Shut Your Cakehole
It’s a funny old world. Droning, bleeding hearts are seeing their piss boiled by current issues with supply chains and highlighting these as a direct consequence of Brexit while also bemoaning the challenges faced by EU citizens currently domiciled in the UK. Two sets of inevitable consequences of Brexit – one for I-told-you-so gloating and…
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Sky’s the Limit
While COVID might be debilitating ever-increasing numbers of the population, Sky is following up with its own assault on the nation’s mental health, not to mention insulting its intelligence. The TV/Broadband company is now spitting out renewal letters with a twist. Headed, ‘We’re now giving you another 12 months of savings’, it all seems a…
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Whistling in the Wind
A Chinese Doctor gets t-boned for speaking out about the coronavirus, and everyone is up in arms. I could understand it if he’d been dumped on for peddling powdered rhino dick, but from his perspective he was on a determined course to adhere to the Hippocratic oath. Sadly, he has shuffled off his mortal coil,…
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A World of Pure Imagination
I think and talk about the declining service industry a lot. Probably too much, in fact. The public looks down their haughty noses at service providers; organisations themselves see it as a necessary evil but underfund it as a form of passive-aggressive lip-service. A way to block, frustrate and demoralise customers into giving up. In…
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Good Moaning…
We’re not really complainers, here in the UK. Now I can understand that as we are very British. Polite and nobody wants to cause a scene. We have also never really got to grips with the concept of service. For me though, it is the abject hopelessness of complaints processes that pulls my proverbial chain.…
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Chug-a-Lug Along With Me…
Chugging – or charity mugging if you’d like me to get etymological (it’s a portmanteau of “charity” and “mugger’) – is back in the ascendancy. Skanky old meth addicts (well, that’s how they seem and behave) who steal eye contact and then (a few zany dance moves later) have moonwalked into your path with a cheeky…
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Seeing Stars
After what feels like a lifetime of banging my head against a brick wall about charlatans who assemble careers from zilch – you know, the ones who flit from role to role, staying just long enough before they get unmasked – there are some shysters who had wholly limboed under the Frances bar of shitbag…
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