Tag: Management
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Hmmm…What Does This Button Do..?

A jet being blown out of the sky by a missile. A few hundred passengers instantaneously fragmented. You probably wondered whether the recent tragedy in the skies above Iran was an accident or deliberate. Well it turns out that the act of firing was deliberate but the assessment of the situation prior to the press…
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Not Waving but Drowning

I recently stumbled back onto an old classic that genuinely perked me up. Old – well it’s now been 50 years since publication; and a classic, because even after the extended passage of time, it remains bang on the money. The Peter Principle by Laurence J. Peter and Raymond Hull. In it, they advance that…
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The Bitterest Pill…

Running a little low on painkillers the other day for the family medicine cupboard, I thought I’d procure a few packets of ibuprofen and paracetamol. As you can buy a packet of 16 for about £0.35, a couple of quid would see the Frances household ok. So, a visit to the shop and 6 packets…
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What is Art?

My tender auricles twitched this morning at the propagation of that wonderful phrase, the art of the possible. In fact, I do hear it every other day, particularly from BPO contact centres. They hold it dear and squirt it forth it with blunderbuss abandon. But what does it mean, and why is it so appealing…
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Imposturing

Imposter syndrome. Articles on it are seeping out of every social media orifice. impostor syndrome or im·post·er syn·drome [ im-pos-ter sin-drohm] noun anxiety or self-doubt that results from persistently undervaluing one’s competence and active role in achieving success, while falsely attributing one’s accomplishments to luck or other external forces. (Source: https://www.dictionary.com/browse/impostor-syndrome) According to psychologists, sufferers are…
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The Pyramidas Touch

Just when you think the world of recruitment cannot stoop any lower, some determined hacks find a way to thwart your optimism. In Freaking Hired!, I mentioned the commercial methodology of aggregators. The job boards that use bots to scrape job ads to post on their own sites, with subsequent applications proving their concept, which…

